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Sleep issues with Win8 Intel Smart Connect Technology and Intel Rapid Start

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Having issues with my Win 8 computer behaving erratically when trying to sleep, going into suspend modes, with Biostar tz77xe4 Motherboard with z77 chipset:

 

quote from motherboard product description that makes me think this may be an issue with Intel Rapid Start and or Intel Smart Connect Technology ie. chipset drivers for Win 8., any possible solutions, know fixes are much appreciated:

 

"The BIOSTAR TZ77XE4 is a great foundation for your next PC build supporting the state-of-the-art Intel 3rd generation Core processors in LGA 1155 packaging. The Z77 chipset natively supports USB 3.0 technology bringing the USB peripherals data transfer to a new level at up to 5Gbps.Intel Smart Connect Technology keeps you always up to date with social networking even when system is asleep, while Intel Rapid Start Technology allows your PC to resume from deepest sleep in a flash."

 

Info:

 

running powercfg /energy output:

 

Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.

C:\Windows\system32>powercfg /energy
Enabling tracing for 60 seconds...
Observing system behavior...
Analyzing trace data...
Analysis complete.

Energy efficiency problems were found.

6 Errors
0 Warnings
23 Informational

See C:\Windows\system32\energy-report.html for more details.

C:\Windows\system32>

 

Contents of energy-report.html:

 

------------------------------------------------

 

Power Efficiency Diagnostics Report

Computer Name-----
Scan Time2013-02-07T01:18:01Z
Scan Duration60 seconds
System ManufacturerBIOSTAR Group
System Product NameTZ77XE4
BIOS Date08/22/2012
BIOS Version4.6.5
OS Build9200
Platform RolePlatformRoleDesktop
Plugged Intrue
Process Count77
Thread Count1060
Report GUID{95613153-da53-43a5-be79-d70e337c1daa}

Analysis Results Errors

USB Suspend:USB Device not Entering Selective Suspend

 

 

This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.

 

Device NameUSB Composite Device
Host Controller IDPCI\VEN_8086&DEV_1E31
Host Controller LocationPCI bus 0, device 20, function 0
Device IDUSB\VID_046D&PID_C517
Port Path1

USB Suspend:USB Device not Entering Selective Suspend

 

 

This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.

 

Device NameUSB Root Hub
Host Controller IDPCI\VEN_8086&DEV_1E26
Host Controller LocationPCI bus 0, device 29, function 0
Device IDUSB\VID_8086&PID_1E26
Port Path

USB Suspend:USB Device not Entering Selective Suspend

 

 

This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.

 

Device NameUSB Composite Device
Host Controller IDPCI\VEN_8086&DEV_1E26
Host Controller LocationPCI bus 0, device 29, function 0
Device IDUSB\VID_19FF&PID_0227
Port Path1,5

USB Suspend:USB Device not Entering Selective Suspend

 

 

This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.

 

Device NameGeneric USB Hub
Host Controller IDPCI\VEN_8086&DEV_1E26
Host Controller LocationPCI bus 0, device 29, function 0
Device IDUSB\VID_8087&PID_0024
Port Path1

USB Suspend:USB Device not Entering Selective Suspend

 

 

This device did not enter the USB Selective Suspend state. Processor power management may be prevented when this USB device is not in the Selective Suspend state. Note that this issue will not prevent the system from sleeping.

 

Device NameUSB Composite Device
Host Controller IDPCI\VEN_8086&DEV_1E26
Host Controller LocationPCI bus 0, device 29, function 0
Device IDUSB\VID_046D&PID_C52F
Port Path1,6

Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled

 

 

PCI Express Active-State Power Management (ASPM) has been disabled due to a known incompatibility with the hardware in this computer.

 

Warnings Information

Platform Timer Resolution:Platform Timer Resolution

 

 

The default platform timer resolution is 15.6ms (15625000ns) and should be used whenever the system is idle. If the timer resolution is increased, processor power management technologies may not be effective. The timer resolution may be increased due to multimedia playback or graphical animations.

 

Current Timer Resolution (100ns units)156250

Power Policy:Active Power Plan

 

 

The current power plan in use

 

Plan NameCustom
Plan GUID{e7e4d2ac-172c-412c-8d3b-918aa03fb4a3}

Power Policy:Power Plan Personality (Plugged In)

 

 

The personality of the current power plan when the system is plugged in.

 

PersonalityBalanced

Power Policy:802.11 Radio Power Policy is Maximum Performance (Plugged In)

 

 

The current power policy for 802.11-compatible wireless network adapters is not configured to use low-power modes.

 

Power Policy:Video quality (Plugged In)

 

 

Enables Windows Media Player to optimize for quality or power savings when playing video.

 

Quality ModeOptimize for Video Quality

System Availability Requests:Analysis Success

 

 

Analysis was successful. No energy efficiency problems were found. No information was returned.

 

CPU Utilization:Processor utilization is low

 

 

The average processor utilization during the trace was very low. The system will consume less power when the average processor utilization is very low.

 

Average Utilization (%)1.60

Battery:Analysis Success

 

 

Analysis was successful. No energy efficiency problems were found. No information was returned.

 

Platform Power Management Capabilities:Supported Sleep States

 

 

Sleep states allow the computer to enter low-power modes after a period of inactivity. The S3 sleep state is the default sleep state for Windows platforms. The S3 sleep state consumes only enough power to preserve memory contents and allow the computer to resume working quickly. Very few platforms support the S1 or S2 Sleep states.

 

S1 Sleep Supportedfalse
S2 Sleep Supportedfalse
S3 Sleep Supportedtrue
S4 Sleep Supportedtrue

Platform Power Management Capabilities:Connected Standby Support

 

 

Connected standby allows the computer to enter a low-power mode in which it is always on and connected. If supported, connected standby is used instead of system sleep states.

 

Connected Standby Supportedfalse

Platform Power Management Capabilities:Processor Power Management Capabilities

 

 

Effective processor power management enables the computer to automatically balance performance and energy consumption.

 

Group0
Index0
Idle State Count3
Idle State TypeACPI Idle (C) States
Nominal Frequency (MHz)3501
Maximum Performance Percentage100
Lowest Performance Percentage45
Lowest Throttle Percentage45
Performance Controls TypeACPI Performance (P) / Throttle (T) States

Platform Power Management Capabilities:Processor Power Management Capabilities

 

 

Effective processor power management enables the computer to automatically balance performance and energy consumption.

 

Group0
Index1
Idle State Count3
Idle State TypeACPI Idle (C) States
Nominal Frequency (MHz)3501
Maximum Performance Percentage100
Lowest Performance Percentage45
Lowest Throttle Percentage45
Performance Controls TypeACPI Performance (P) / Throttle (T) States

Platform Power Management Capabilities:Processor Power Management Capabilities

 

 

Effective processor power management enables the computer to automatically balance performance and energy consumption.

 

Group0
Index2
Idle State Count3
Idle State TypeACPI Idle (C) States
Nominal Frequency (MHz)3501
Maximum Performance Percentage100
Lowest Performance Percentage45
Lowest Throttle Percentage45
Performance Controls TypeACPI Performance (P) / Throttle (T) States

Platform Power Management Capabilities:Processor Power Management Capabilities

 

 

Effective processor power management enables the computer to automatically balance performance and energy consumption.

 

Group0
Index3
Idle State Count3
Idle State TypeACPI Idle (C) States
Nominal Frequency (MHz)3501
Maximum Performance Percentage100
Lowest Performance Percentage45
Lowest Throttle Percentage45
Performance Controls TypeACPI Performance (P) / Throttle (T) States

Platform Power Management Capabilities:Processor Power Management Capabilities

 

 

Effective processor power management enables the computer to automatically balance performance and energy consumption.

 

Group0
Index4
Idle State Count3
Idle State TypeACPI Idle (C) States
Nominal Frequency (MHz)3501
Maximum Performance Percentage100
Lowest Performance Percentage45
Lowest Throttle Percentage45
Performance Controls TypeACPI Performance (P) / Throttle (T) States

Platform Power Management Capabilities:Processor Power Management Capabilities

 

 

Effective processor power management enables the computer to automatically balance performance and energy consumption.

 

Group0
Index5
Idle State Count3
Idle State TypeACPI Idle (C) States
Nominal Frequency (MHz)3501
Maximum Performance Percentage100
Lowest Performance Percentage45
Lowest Throttle Percentage45
Performance Controls TypeACPI Performance (P) / Throttle (T) States

Platform Power Management Capabilities:Processor Power Management Capabilities

 

 

Effective processor power management enables the computer to automatically balance performance and energy consumption.

 

Group0
Index6
Idle State Count3
Idle State TypeACPI Idle (C) States
Nominal Frequency (MHz)3501
Maximum Performance Percentage100
Lowest Performance Percentage45
Lowest Throttle Percentage45
Performance Controls TypeACPI Performance (P) / Throttle (T) States

Platform Power Management Capabilities:Processor Power Management Capabilities

 

 

Effective processor power management enables the computer to automatically balance performance and energy consumption.

 

Group0
Index7
Idle State Count3
Idle State TypeACPI Idle (C) States
Nominal Frequency (MHz)3501
Maximum Performance Percentage100
Lowest Performance Percentage45
Lowest Throttle Percentage45
Performance Controls TypeACPI Performance (P) / Throttle (T) States

 

---------------------------------------------------------------------------

There seems to be some issue with usb drivers and or hardware compatibility in regards to some usb controllers, possibly when certain devices are connected, one of these is a Logitech wireless mouse/keyboard combo receiver. All latest hardware/chipset drivers are installed and per Biostar website, my motherboard is compatible with Win 8

Sleep function is erratic, computer does not go to sleep 30min after inactivity as power plan specifies, instead stays on all night with only monitor sleeping, tried to manually put computer to sleep, same issue, computer seems to sleep, but only thing that happens is the monitor goes off, computer keeps running as if in S1 sleep, fans stay on even though set to go into S3 sleep in bios (fans off), can't get it to come out of this state, it is simply locked up with no means to bring it out unless I do a hard reset.

So my take on the issue:

1. Software is causing the computer not to enter S3 State Automatically, Win 8 understands that there is inactivity turning off monitor after 10min, but for some reason does not go to sleep after 30min of inactivity as the power plan specifies, this issue is intermittent,  sometimes enters proper sleep state, sometimes does not, depending on what software is doing.

2. Manually putting windows to sleep does not work, as the computer becomes unusable and must be hard reset to regain use - note: ***this is the second time I am facing this issue, Windows has been refreshed and re-installed trying to fix it!***

3. In this sleep state, entered by manually putting windows into sleep mode, power to usb devices seems to be turned off, but power to other hardware seems to remain, seems like Windows is trying to enter S1 or some combination of it (which is not working properly) when sleep is manually selected, ***note: similar thing seemed to happened with Hibernation enabled, upon re-entering after hibernation, system would not come back to life, Windows was refreshed and re-installed multiple times trying to get a working system!***


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