Having issues with my Win 8 computer behaving erratically when trying to sleep, going into suspend modes, with Biostar tz77xe4 Motherboard with z77 chipset:
quote from motherboard product description that makes me think this may be an issue with Intel Rapid Start and or Intel Smart Connect Technology ie. chipset drivers for Win 8., any possible solutions, know fixes are much appreciated:
"The BIOSTAR TZ77XE4 is a great foundation for your next PC build supporting the state-of-the-art Intel 3rd generation Core processors in LGA 1155 packaging. The Z77 chipset natively supports USB 3.0 technology bringing the USB peripherals data transfer to a new level at up to 5Gbps.Intel Smart Connect Technology keeps you always up to date with social networking even when system is asleep, while Intel Rapid Start Technology allows your PC to resume from deepest sleep in a flash."
Info:
running powercfg /energy output:
Microsoft Windows [Version 6.2.9200]
(c) 2012 Microsoft Corporation. All rights reserved.
C:\Windows\system32>powercfg /energy
Enabling tracing for 60 seconds...
Observing system behavior...
Analyzing trace data...
Analysis complete.
Energy efficiency problems were found.
6 Errors
0 Warnings
23 Informational
See C:\Windows\system32\energy-report.html for more details.
C:\Windows\system32>
Contents of energy-report.html:
------------------------------------------------
Power Efficiency Diagnostics Report
Computer Name | ----- |
Scan Time | 2013-02-07T01:18:01Z |
Scan Duration | 60 seconds |
System Manufacturer | BIOSTAR Group |
System Product Name | TZ77XE4 |
BIOS Date | 08/22/2012 |
BIOS Version | 4.6.5 |
OS Build | 9200 |
Platform Role | PlatformRoleDesktop |
Plugged In | true |
Process Count | 77 |
Thread Count | 1060 |
Report GUID | {95613153-da53-43a5-be79-d70e337c1daa} |
Analysis Results Errors
Device Name | USB Composite Device |
Host Controller ID | PCI\VEN_8086&DEV_1E31 |
Host Controller Location | PCI bus 0, device 20, function 0 |
Device ID | USB\VID_046D&PID_C517 |
Port Path | 1 |
Device Name | USB Root Hub |
Host Controller ID | PCI\VEN_8086&DEV_1E26 |
Host Controller Location | PCI bus 0, device 29, function 0 |
Device ID | USB\VID_8086&PID_1E26 |
Port Path |
Device Name | USB Composite Device |
Host Controller ID | PCI\VEN_8086&DEV_1E26 |
Host Controller Location | PCI bus 0, device 29, function 0 |
Device ID | USB\VID_19FF&PID_0227 |
Port Path | 1,5 |
Device Name | Generic USB Hub |
Host Controller ID | PCI\VEN_8086&DEV_1E26 |
Host Controller Location | PCI bus 0, device 29, function 0 |
Device ID | USB\VID_8087&PID_0024 |
Port Path | 1 |
Device Name | USB Composite Device |
Host Controller ID | PCI\VEN_8086&DEV_1E26 |
Host Controller Location | PCI bus 0, device 29, function 0 |
Device ID | USB\VID_046D&PID_C52F |
Port Path | 1,6 |
Warnings Information
Current Timer Resolution (100ns units) | 156250 |
Plan Name | Custom |
Plan GUID | {e7e4d2ac-172c-412c-8d3b-918aa03fb4a3} |
Personality | Balanced |
Quality Mode | Optimize for Video Quality |
Average Utilization (%) | 1.60 |
S1 Sleep Supported | false |
S2 Sleep Supported | false |
S3 Sleep Supported | true |
S4 Sleep Supported | true |
Connected Standby Supported | false |
Group | 0 |
Index | 0 |
Idle State Count | 3 |
Idle State Type | ACPI Idle (C) States |
Nominal Frequency (MHz) | 3501 |
Maximum Performance Percentage | 100 |
Lowest Performance Percentage | 45 |
Lowest Throttle Percentage | 45 |
Performance Controls Type | ACPI Performance (P) / Throttle (T) States |
Group | 0 |
Index | 1 |
Idle State Count | 3 |
Idle State Type | ACPI Idle (C) States |
Nominal Frequency (MHz) | 3501 |
Maximum Performance Percentage | 100 |
Lowest Performance Percentage | 45 |
Lowest Throttle Percentage | 45 |
Performance Controls Type | ACPI Performance (P) / Throttle (T) States |
Group | 0 |
Index | 2 |
Idle State Count | 3 |
Idle State Type | ACPI Idle (C) States |
Nominal Frequency (MHz) | 3501 |
Maximum Performance Percentage | 100 |
Lowest Performance Percentage | 45 |
Lowest Throttle Percentage | 45 |
Performance Controls Type | ACPI Performance (P) / Throttle (T) States |
Group | 0 |
Index | 3 |
Idle State Count | 3 |
Idle State Type | ACPI Idle (C) States |
Nominal Frequency (MHz) | 3501 |
Maximum Performance Percentage | 100 |
Lowest Performance Percentage | 45 |
Lowest Throttle Percentage | 45 |
Performance Controls Type | ACPI Performance (P) / Throttle (T) States |
Group | 0 |
Index | 4 |
Idle State Count | 3 |
Idle State Type | ACPI Idle (C) States |
Nominal Frequency (MHz) | 3501 |
Maximum Performance Percentage | 100 |
Lowest Performance Percentage | 45 |
Lowest Throttle Percentage | 45 |
Performance Controls Type | ACPI Performance (P) / Throttle (T) States |
Group | 0 |
Index | 5 |
Idle State Count | 3 |
Idle State Type | ACPI Idle (C) States |
Nominal Frequency (MHz) | 3501 |
Maximum Performance Percentage | 100 |
Lowest Performance Percentage | 45 |
Lowest Throttle Percentage | 45 |
Performance Controls Type | ACPI Performance (P) / Throttle (T) States |
Group | 0 |
Index | 6 |
Idle State Count | 3 |
Idle State Type | ACPI Idle (C) States |
Nominal Frequency (MHz) | 3501 |
Maximum Performance Percentage | 100 |
Lowest Performance Percentage | 45 |
Lowest Throttle Percentage | 45 |
Performance Controls Type | ACPI Performance (P) / Throttle (T) States |
Group | 0 |
Index | 7 |
Idle State Count | 3 |
Idle State Type | ACPI Idle (C) States |
Nominal Frequency (MHz) | 3501 |
Maximum Performance Percentage | 100 |
Lowest Performance Percentage | 45 |
Lowest Throttle Percentage | 45 |
Performance Controls Type | ACPI Performance (P) / Throttle (T) States |
---------------------------------------------------------------------------
There seems to be some issue with usb drivers and or hardware compatibility in regards to some usb controllers, possibly when certain devices are connected, one of these is a Logitech wireless mouse/keyboard combo receiver. All latest hardware/chipset drivers are installed and per Biostar website, my motherboard is compatible with Win 8
Sleep function is erratic, computer does not go to sleep 30min after inactivity as power plan specifies, instead stays on all night with only monitor sleeping, tried to manually put computer to sleep, same issue, computer seems to sleep, but only thing that happens is the monitor goes off, computer keeps running as if in S1 sleep, fans stay on even though set to go into S3 sleep in bios (fans off), can't get it to come out of this state, it is simply locked up with no means to bring it out unless I do a hard reset.
So my take on the issue:
1. Software is causing the computer not to enter S3 State Automatically, Win 8 understands that there is inactivity turning off monitor after 10min, but for some reason does not go to sleep after 30min of inactivity as the power plan specifies, this issue is intermittent, sometimes enters proper sleep state, sometimes does not, depending on what software is doing.
2. Manually putting windows to sleep does not work, as the computer becomes unusable and must be hard reset to regain use - note: ***this is the second time I am facing this issue, Windows has been refreshed and re-installed trying to fix it!***
3. In this sleep state, entered by manually putting windows into sleep mode, power to usb devices seems to be turned off, but power to other hardware seems to remain, seems like Windows is trying to enter S1 or some combination of it (which is not working properly) when sleep is manually selected, ***note: similar thing seemed to happened with Hibernation enabled, upon re-entering after hibernation, system would not come back to life, Windows was refreshed and re-installed multiple times trying to get a working system!***