Hi,
I recently set up a RAID1 partition on a Dell XPS420 with 64-Bit Windows 7 verion 6.1.7601.1.0.66304 with SP1. Ever since Windows Update has failed to work. The most common error in my WindowsUpdate.log file is "DtaStor FATAL: Failed to initialize datastore, error = 0xC8000247." The following is the Report.txt output created by the Intel Matrix Storage Console:
System Information
Kit Installed: 8.9.0.1023
Kit Install History: 8.9.0.1023, Uninstall
Shell Version: 8.9.0.1023
OS Name: Microsoft Windows 7 Home Premium
OS Version: 6.1.7601 Service Pack 1 Build 7601
System Name: FAMILY-PC
System Manufacturer: Dell Inc.
System Model: 0TP406
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
BIOS Version/Date: Dell Inc. A07, 02/25/2009
Language: ENU
Intel(R) Matrix Storage Manager
Intel RAID Controller: Intel(R) ICH8R/ICH9R/ICH10R/DO/PCH SATA RAID Controller
Number of Serial ATA ports: 6
RAID Option ROM Version: 7.6.1.1001
Driver Version: 8.9.0.1023
RAID Plug-In Version: 8.9.0.1023
Language Resource Version of the RAID Plug-In: 8.9.0.1023
Create Volume Wizard Version: 8.9.0.1023
Language Resource Version of the Create Volume Wizard: 8.9.0.1023
Create Volume from Existing Hard Drive Wizard Version: 8.9.0.1023
Language Resource Version of the Create Volume from Existing Hard Drive Wizard: 8.9.0.1023
Modify Volume Wizard Version: 8.9.0.1023
Language Resource Version of the Modify Volume Wizard: 8.9.0.1023
Delete Volume Wizard Version: 8.9.0.1023
Language Resource Version of the Delete Volume Wizard: 8.9.0.1023
ISDI Library Version: 8.9.0.1023
Event Monitor User Notification Tool Version: 8.9.0.1023
Language Resource Version of the Event Monitor User Notification Tool: 8.9.0.1023
Event Monitor Version: 8.9.0.1023
Array_0000
Status: No active migrations
Hard Drive Data Cache Enabled: Yes
Size: 1863 GB
Free Space: 0 GB
Number of Hard Drives: 2
Hard Drive Member 1: ST1000DM003-9YN162
Hard Drive Member 2: ST1000DM003-9YN162
Number of Volumes: 1
Volume Member 1: Volume_0000
Volume_0000
Status: Normal
System Volume: Yes
Volume Write-Back Cache Enabled: No
RAID Level: RAID 1 (mirroring)
Size: 931.5 GB
Physical Sector Size: 3072 Bytes
Logical Sector Size: 512 Bytes
Number of Hard Drives: 2
Hard Drive Member 1: ST1000DM003-9YN162
Hard Drive Member 2: ST1000DM003-9YN162
Parent Array: Array_0000
My understanding is that this is a known bug and that updated drivers could fix the problem but I'm having trouble finding the right ones. Any help locating them would be appreciated.
Regards,
Mark