Sorry if this is a repost.
Thought I posted it but nothing showed up.
Sorry if Its delayed but I must have missed that little bit in the TOC if it said that new posts are delayed.
Windows 7 Home Premium, 64 bit
Gateway Laptop NV55C (I would upgrade ut currently not working so a major hardware upgrade is gonna have to wait
I've got the latest SATA AHCI Driver for my system according to Gateway.
As for the latest Intel RST software/drivers, I have version 9.6.2.1001 on the IAStorDataMgrSvc.exe file, which is the same version as the SATA drivers I found on the Gateway site.
Lately, the last few weeks, I have been having problem with my DVD drive disappearing.
In the Intel RST app, its shows my HD on Internal Port 0; and Internal Port 1 as empty.
I've only just checked this status after my DVD disappeared.
I'm guessing that my DVD is on Port 1 because I get a dialog popping up saying something about Port 1 being removed. Then my DVD drive is gone.
If I reboot, it comes back.
And it may stay for 5 minutes or 5 days (or more), then the DVD just disappears with the Intel RST popup.
It lasted 1 hour 12 minutes this time.
Last time, it lasted about 5 minutes.
I may not be doing anything particular, youtube, working (EagleCad and other Circuit board and schematic design software, and related utilities), general web browsing. Nothing special and nothing I haven't been doing for years.
I do Windows updates on a fairly regular basis (At least once every 2 week if not once a week)
This does kind of have me wondering if a recent Windows update broke something.
It would not be the first time I have seen that happen.
And as a side note, although its been 7+ years, I used to work in IT repairing pretty much everything, so I'm comfortable getting waist deep into the guts of anything computer related if need be.
System Report
System Information
OS name: Microsoft Windows 7 Home Premium
OS version: 6.1.7601 Service Pack 1 7601
System name: ROB-PC
System manufacturer: Gateway
System model: NV55C
Processor: GenuineIntel Intel64 Family 6 Model 37 Stepping 5 1.999 GHz
BIOS: InsydeH2O Version V1.05, ACRSYS - 1
Intel® Rapid Storage Technology
Kit installed: 9.6.2.1001
User interface version: 9.6.2.1001
Language: English (United States)
Intel AHCI controller: Intel(R) 5 Series 4 Port SATA AHCI Controller
Number of SATA ports: 2
Driver version: 9.6.2.1001
ISDI version: 9.6.2.1001
Device Information
Disk on port 0
Port location: Internal
Status: Normal
Size: 305 GB
Serial number: 58NSC2HCT
Model: TOSHIBA MK3252GSX
Firmware: LV010M
System disk: Yes
Password protected: No
Disk data cache: Enabled
Native command queuing: Yes
SATA transfer mode: Generation 1
Physical sector size: 512 Bytes
Logical sector size: 512 Bytes
Empty port
Port: 1
Port location: Internal
After a reboot, Port 1 shows this:
Disk on port 1
Port location: Internal
Status: Normal
Size: 0 GB
Serial number: UK71 857857
Model: MATSHITADVD-RAM UJ890AS
Firmware: 1.00
System disk: No
Password protected: No
Disk data cache: Disabled
Native command queuing: No
SATA transfer mode: Generation 1
Physical sector size: 0 Bytes
Logical sector size: 0 Bytes