Suspected Compatibility issue between Datalogic Heron D130 barcode scanner and the Intel USB controller card

hi

I need help with Our Barcode Scanners that doesn’t work on our newly purchased computers from HP and Lenovo have Windows7 x64 Operating Systems.

The brand and model of the barcode scanner is:

Datalogic Heron D130 USB.

When you connect the scanner to the USB port, Windows will try to install this as an HID, but it takes an unusually long time, about 7-8 seconds, to start up the device and install the drivers and comes up as unknown device in windows "devices and printers" And the hand scanner is not working.

Sometimes when switching USB port back and forth can I sometimes get the hand scanner to be recognized as a HID device or a Datalogic barcode scanner,

it works fine until you restart the computer.

After restart can’t the computer detect the Barcode scanner correctly without re-appears as unknown device.

I suspect that there is a Compatibility issue between barcode scanner and the USB controller card on the computers.

I have tried to upgrade all the drivers available on the computer manufacturer's website and even Intel.com (chipset drivers) but nothing has helped to resolve this issue

Have tried newly purchased barcode scanners and Older “used”  barcode scanners that works on other computers, but the problem remains.

I have found a workaround by connecting barcode scanner into a USB-hub and then connect the USB-hub to the computer.  And let the USB-hub take care of the communication with the barcode Scanner.

in this case, it takes about 2 seconds for the Barcode scanner to come up correctly in windows under  "devices and printers" and then works flawlessly, even after a reboot.

I have Googled after an answer after my issue but it seems I'm the only one experiencing this problem. ?!

Have bought more than 40 computers that have this problem.

These were bought at different times and also from two different suppliers.

Computer models are as follows

HP ProDesk 400G1 P/N:D5S21EA

Specifikations:

http://www8.hp.com/emea_africa/en/products/desktops/product-detail.html?oid=6614160#!tab=specs

Lenovo ThinkCentre E73 (10AW-008NMX)

Specifikations:

http://support.lenovo.com/se/sv/products/desktops-and-all-in-ones/thinkcentre-e-series-desktops/thinkcentre-e73/documents/PD029624?tabName=ProductParts

Is my conclusion right?

Is anyone else experiencing the same thing?

Does anyone have any idea what it could be wrong and how to fix this?

Thanks in advance

Sincerely

Robert T