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i7-2670QM - CDROM not displayed Faulty Chip?

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I'm having problems similar to the Sandy Bridge issue where my cd/dvd drive is not recognized on boot and is not listed in the device manager.  Is it possible this chipset has an issue as well?

 

Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10

Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 2 - 1C12

Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16

Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 6 - 1C1A

 

"The following boot-start or system-start driver(s) failed to load:

cdrom"  Event ID 7026

 

I have tried numerous fixes including uninstall and reinstall I-tunes, update gear driver, have latest bios.  Sometimes they work, most of time they do not.

 

Sent laptop in for hardware service and Toshiba sent it back after reloading windows which I had already done once.  Drive will work for maybe a week then suddenly stop for no apparent reason.  This causes a very long boot/resume cycles not to mention I have an unusable cd/dvd player.

 

OS Name Microsoft Windows 7 Home Premium

Version 6.1.7601 Service Pack 1 Build 7601
System Manufacturer TOSHIBA

System Model Satellite P770

Processor Intel(R) Core(TM) i72670QM CPU @ 2.20GHz, 2201 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date TOSHIBA 2.20, 10/30/2012

Hardware Abstraction Layer Version = "6.1.7601.17514"

 

 

Thanks


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