Hi,
I am about pulling my hair out trying to get Intel RST setup on my Dell laptop, I have tried lots of things and hope some experts on these forums can shine some light on it!
The issue I am having is that no matter what I do I cannot get the accelerate tab to show up on the Intel Rapid Storage Solution software, without this tab there is no way to use the SSD as cache for the main system HDD.
The system specifications are as followed:
Dell 14Z Ultrabook 5423
Intel Core i7 3537U 2Ghz
8GB RAM
500GB SATA2 HDD
32GB mSATA SSD
Windows 8.1
Intel RST Version 12.8.0.1016
I know this laptop is capable of SRT as I have had it working before, however after reinstalling the operating system no matter what I do I cannot get the accelerate tab to show up on RST.
The BIOS made is set to Intel Smart Response mode, during Windows install I load the latest x64 drivers from Intel and install Windows on the HDD.
As part of troubleshooting I have tried reinstalling several times, tried different versions of the RST software, tried running the "clean" command using DiskPart as I read that it may be an issue with metadata still being present on the SSD however none of these are making a difference.
I have been at this for about three days now and tried everything I can find online and still cannot get the accelerate tab to show up. I have also tried reinstalling Windows 8 and also Windows 7 to test if the OS was the issue however all OS versions I am trying show the same issue.
This is what my Intel RST Window looks like right now:
As shown above the accelerate tab is completely missing.
I would love for any input into this as it is driving me up the wall, resolutions that mean reinstalling the operating system does not matter as there is nothing on the laptop just now anyway and I am happy to try anything to get this working!
Below is my system report:
System Report System Information OS name: Microsoft Windows 8.1 Pro OS version: 6.3.9600 9200 System name: TESTDELL System manufacturer: Dell Inc. System model: Inspiron 5423 Processor: GenuineIntel Intel64 Family 6 Model 58 Stepping 9 2.001 GHz BIOS: Dell Inc., A13 Intel® Rapid Storage Technology enterprise Information Kit installed: 12.8.0.1016 User interface version: 12.8.0.1016 Language: English (United Kingdom) RAID option ROM version: 11.6.0.1702 Driver version: 12.8.0.1016 ISDI version: 12.8.0.1016 Storage System Information RAID Configuration Hardware Information Controller name: Intel(R) Mobile Express Chipset SATA RAID Controller Type: SATA Mode: RAID Number of SATA ports: 3 Number of volumes: 0 Number of spares: 0 Number of available disks: 2 Rebuild on Hot Plug: Disabled Manufacturer: 32902 Model number: 10282 Product revision: 4 Direct attached disk: S0V4CKAP Direct attached disk: 1301035E6071 Disk on Controller 0, Port 0 Status: Normal Type: SATA disk Location type: Internal Usage: Available Size: 466 GB System disk: Yes Disk data cache: Enabled Command queuing: NCQ SATA transfer rate: 3 Gb/s Model: ST500LT012-9WS142 Serial number: S0V4CKAP SCSI device ID: 0 Firmware: 0001SDM1 Physical sector size: 4096 Bytes Logical sector size: 512 Bytes Disk on Controller 0, Port 1 Status: Normal Type: SATA SSD Location type: Internal Usage: Available Size: 30 GB System disk: No Disk data cache: Enabled Command queuing: NCQ SATA transfer rate: 6 Gb/s Model: Micron C400 RealSSD mSATA 32GB Serial number: 1301035E6071 SCSI device ID: 1 Firmware: 04MH Physical sector size: 512 Bytes Logical sector size: 512 Bytes ATAPI device on Controller 0, Port 4 Location type: Internal SATA transfer rate: 1.5 Gb/s Model: TSSTcorp DVD+/-RW SU-208BB Serial number: R8VQ6GUCB00L6H Firmware: D300 ------------------------------------------------- System Report System Information OS name: Microsoft Windows 8.1 Pro OS version: 6.3.9600 9200 System name: TESTDELL System manufacturer: Dell Inc. System model: Inspiron 5423 Processor: GenuineIntel Intel64 Family 6 Model 58 Stepping 9 2.001 GHz BIOS: Dell Inc., A13 Intel® Rapid Storage Technology enterprise Information Kit installed: 12.8.0.1016 User interface version: 12.8.0.1016 Language: English (United States) RAID option ROM version: 11.6.0.1702 Driver version: 12.8.0.1016 ISDI version: 12.8.0.1016 Storage System Information RAID Configuration Hardware Information Controller name: Intel(R) Mobile Express Chipset SATA RAID Controller Type: SATA Mode: RAID Number of SATA ports: 3 Number of volumes: 0 Number of spares: 0 Number of available disks: 2 Rebuild on Hot Plug: Disabled Manufacturer: 32902 Model number: 10282 Product revision: 4 Direct attached disk: S0V4CKAP Direct attached disk: 1301035E6071 Disk on Controller 0, Port 0 Status: Normal Type: SATA disk Location type: Internal Usage: Available Size: 466 GB System disk: Yes Disk data cache: Enabled Command queuing: NCQ SATA transfer rate: 3 Gb/s Model: ST500LT012-9WS142 Serial number: S0V4CKAP SCSI device ID: 0 Firmware: 0001SDM1 Physical sector size: 4096 Bytes Logical sector size: 512 Bytes Disk on Controller 0, Port 1 Status: Normal Type: SATA SSD Location type: Internal Usage: Available Size: 30 GB System disk: No Disk data cache: Enabled Command queuing: NCQ SATA transfer rate: 6 Gb/s Model: Micron C400 RealSSD mSATA 32GB Serial number: 1301035E6071 SCSI device ID: 1 Firmware: 04MH Physical sector size: 512 Bytes Logical sector size: 512 Bytes ATAPI device on Controller 0, Port 4 Location type: Internal SATA transfer rate: 1.5 Gb/s Model: TSSTcorp DVD+/-RW SU-208BB Serial number: R8VQ6GUCB00L6H Firmware: D300
Thanks in advance,
Declan