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Intel Matrix Storage Console Shows "Error Occurred" on 1 of 2 drives (RAID 0)

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_matrixAll,

 

I started receiving the following error message on my Alienware Aurora running Windows 7 (64 bit) toolbox in the bottom right hand corner:

 

Toolbox.png

 

When I opened Intel Matrix Storage Console (v8.9.0.1023), I was greeted with one of my two hard drives in my RAID 0 configuration displaying a Status of "Error Occurred."  Attached is a .pdf displaying the "System Information" details from Intel Matrix Storage Console.

 

Intel Matrix.png

 

I've done a lot of Google searching and cannot come up with how to solve this problem.  I suspect that it might be a hard drive actively failing as I've been experiencing some random "blue screens of death" that I've never seen on this computer.

 

Here is my RAID controller:

RAID1.png

 

My hard drives are Seagate Barracuda model ST37052538AS.

 

I would appreciate any guidance on how to resolve this issue as the computer is still working.  I've already backed up the important data.

 

If I need to replace the hard drive, can I introduce a third hard drive into the RAID0 Array and then remove the bad drive located on Port 0?  If this is the way to proceed, I would appreciate some guidance as the Intel Matrix Storage Console help guide is useless.

 

Thank you very much for the help!  I truly appreciate it!

 

James E


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