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SMBus drivers not found by windows and manufacturers install fails to run

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After clean install of Windows 8.1 on an HP laptop model 14-n13sa, SMBus appears as ? in device manager along with another 'unknown device'

 

Attempted to instal chipset drivers from HP driver pages (immediately after OS install as instructed) but driver install fails with this dialog:

 

Intel CHipset driver fails.PNG

And yes it was run from admin account..

 

In the read-me there are instructions for installing .inf files which are completely inconsistent with the files on the disc and cannot be followed. Not to mention that one should not have to manaually install .inf files in this way?

 

How do I resolve the SMBus driver .inf install on this machine??

 

I have installed and run the Intel driver and support assistant which did not even mention the SMBus issue. No help there.

 

regards,

 

 

Kevin.


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