Good Evening.
Have an ASUS G76 ROG laptop that won't wake up/power up after being disconnected from external power. It is totally off, and pressing the power button does nothing.
This started as a similar problem, but upon reconnecting it to power, it went into a repair mode (don't recall details). It no longer does that, but restarts cleanly.
This laptop spends most of its time plugged in, and only occasionally forays into the outside world, away from its power lifeline.
Contacted ASUS in November when this first happened, and again today.
They had me "uninstall" something (there was a multi-step process that I don't recall at all) and attempt to "replace" it with the following: Chipset_Intel_Win81_64_VER9401027.zip.
Finally, the chipset question:
I extract the files, and run the setup.exe as Admin in the Command Prompt. It opens a couple of dialog boxes, but then fails with the message that it was unable to copy files.
Online searches and ASUS tech support has led nowhere for my specific problem..
Anyone know how to resolve this unable to copy files thing, in this particular case?
Thanx
Renata