Hi!
I am having problems with my usb ports on my laptop which has Windows 10 installed.
I upgraded to Windows 10 a couple of years ago, and at first all of my usb ports worked like a charm. But then somehow the native Intel extensible host controller got replaced with the Microsoft one. And now only one of three usb ports work (and only if I have something connected to that usb port upon turning on the laptop).
I really need to force install the Intel extensible host controller Windows 7 driver to get it to work, but when I try to force install it my laptop blue screens and restarts.
I have read about others having this exact problem, and other forums have suggested to install a modified version of the driver from here Forum - USB 3.0/3.1 Drivers (original and modded) . I have tried that solution, but it didn't work...
I have tried to contact Microsofts support about this problem, but they said that I should contact Intel support instead.
So I'm being sent back and forth between the to companies because no one is willing to help me solve this problem.
Should I just accept that I can not use all of my USB ports anymore? Or does someone here have the knowledge to how to get them working again?
Steps I have done so far:
- Uninstalled/reinstalled the drivers multiple times.
- Tried to force install the Intels extensible host controller Windows 7 drivers in compatibility mode (they were installed and worked until recently).
- Tried to install modified drivers.
- Sent my laptop to a local computer service company that couldn't solve it either.
Any help to solving this is much appreciated. My chipset is a Intel® 7 Series Chipsets/Intel® C216 Chipset
I really hope that I don't need to buy a new laptop just because Intel won't provide working drivers to their products...