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Intel Management Engine fails to update

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I have a Lenovo Thinkpad Yoga 14. Lenovo supplies a tool for keeping the laptop up to date, which is called "System Update 5". This tool indicates there's an update for "Intel Management Engine 11.0 Firmware -7 [32,64]/8.1/10 [64]".

 

When downloading and installing the update using the Lenovo tool, I get the following error message: "error 8743 Unknown or unsupported platform" (screenshot: http://imgur.com/a/wvcX8).

 

I've installed the Intel driver update manager (https://www.intel.com/content/www/us/en/support/detect.html?iid=dc_iduu). This indicates no drivers need to be updated.

 

What should I do?

I googled the error message but am unable to understand the complex discussions I found for it, nor any good pointers how to get Intel Management Engine to update.


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