Hi there,
I hope this is the right spot to post my problem.
I'm having a problem with my Thinkpad L412. I installed Windows 10 from scratch, no other programs or tools besides Windows 10 are installed. (The issue I'm having also occurs when I tried the same with Win 7)
When I turn off the PC by Windows> Shut down, the system shuts off and the screen becomes dark, but the PC stays on and stops reacting, the only way to turn it off is by pushing the physical button on the PC and then the PC will power off but will automatically start again and I need to push the button again to power it off and only then it will stay off.
The PC will start without issues.
I found posts that this behaviour could be caused by the Intel Management Engine Interface, which funny enough, has an yellow admiration symbol in Device Management. It also gives a message which says that the device can not be started (Code 10).
The driver 6.0.0.1179 seems to be the correct one, though. After deleting it will be reinstalled by Windows so I can not get rid of it. Lenovo also states that this is the correct driver.
I tried ideas like disconnecting battery and CMOS battery, downgrading BIOS from 1.39 to 1.35 but nothing helped.
I als tried the Intel Driver Update Utility. It suggested installing a file Intel Chipset Device Software, but that installation failed with 'unknown error'
So I'm running out of ideas and any suggestion and any help is very much appreciated!
Thinkpad L412
Intel Core i3 CPU M370 @ 2.40GHz
Windows 10 Pro x64 (Creators Update)
Intel Management Engine Interface Driver: 6.0.0.1179
Greetings from Germany
Otto