IBM / Lenovo ThinkStation P300 Machine type: 30AHCTO1WW |
I have an I have an IBM / Lenovo ThinkStation P300 Machine type: 30AHCTO1WW equipped with Intel RAID technology.
the machine is roughly three years old. It is as a remote location and I am unable to walk anyone through the process of getting the BIOS ROM version of the software/firmware so I can't report that info.
The machine is running Windows V8.1 and had RST V12.8.0.1016 installed
I built the machine and created the RAID 1 array initially via the BIOS Ctrl-I interface
Recently one drive failed ... and the machine would not boot.
We unplugged the failed drive and then the machine booted normally.
we replaced the dead drive with a very similar but not identical drive same series of Segate 2TB drive with same cyl/heads/sectors but different detail model number.
I am at a remote location so after replacing the drive I had the on-site guy boot it up.
It booted normally but when I went into RST (V12.8.0.1016) it only "saw" the one good drive, it did not see the blank drive and thus was not rebuilding the array.
In device manager under disks there were two entries:
Intel RAID 1
STxxxxxx (the newly added drive)
A reboot was of no help
I upgraded RST to the latest version - V14.8.0.1042 and rebooted again... still RST did not see the newly added drive.
I went into Disk Management and it showed the OS drive and the blank drive ....
It prompted me to to create a partition style so I selected GUID which is the style of the existing drive ... I figured it couldn't hurt...
I rebooted again and still RST did not "see" the newly added replacement drive.
There is no one on site that is able to assist me by getting into the CTRL-I interface, so unless I can get some suggestions here I'm planning to drive out to the site and see if per chance the new drive needs to be added as a member disk or something like that ....
BUT I WOULD HAVE THOUGHT I COULD DO THAT THROUGHT RST, AND I AM AT A LOSS TO EXPLAIN WHY THE DRIVE IS NOT DISPLAYED IN RST since device manager and the disk management utility both "see" it....
Any suggestions appreciated!
Thanks,
Jim