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How to turn off RAID for cloning?

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I have the Intel Rapid Storage Technology RAID I configuration.  I use this to prevent loss of data due to a hard drive failure.  I have also been periodically cloning using the Acronis software to a hard drive via a USB connection  to protect against any virus corruption of the hard drives.

 

I found that the cloned hard drive could not boot up.  Western Digital told me that the problem was that a hard drive in a RAID configuration could not be cloned. The solution that they suggested was to turn off the RAID, clone, then turn the RAID back on.

 

I am using Windows 7 Ultimate Edition.

 

Can this be done?  If so, how?  Also, would this be the best approach?

 

Thanks for the help.


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