I am having trouble with the Intel Rapid Storage Technology desktop
utility.
Operating System: Windows 10 Pro 64bit, version 10.0.10586
with latest updates
Motherboard: Intel DZ77RE-75K
Storage Driver: Intel iaStorA.sys version 14.5.0.1081
Using RAID 1 on some drives and the SSD acceleration
feature. Normal operations seem to be
fine, but recently I noticed the IRST desktop utility was not available. It has been available in the past and worked
fine. I checked Programs and Features in
the Control Panel and it indicates that IRST version 12.8.0.1016 is installed,
but there is no IRST folder in C:\Program Files\Intel. I did not knowing delete this folder.
I tried running STOR-Win7_8_12.8.0.1016.exe which I believe
was the initial installation file when I built this desktop a few years ago using
your motherboard listed above. I
selected the repair option and got a fatal error. Here are the last few lines from the log
file:
…
2016:07:15 14:56:04:332:
Beginning transaction ID=1
2016:07:15 14:56:04:336:
Installing 'RST_x64.msi'
2016:07:15 14:56:04:342: Properties
'PRODUCTFOLDER="C:\Program Files\Intel\Intel(R) Rapid Storage
Technology" REBOOT=ReallySuppress REINSTALL=ALL REINSTALLMODE=dmus'
2016:07:15 14:56:05:426: Return code: 1603
2016:07:15 14:56:05:431: W
Aborting install
2016:07:15 14:56:05:478:
Transaction complete. Overall return code is 1603
2016:07:15 14:56:05:516:
Showing dialog: FINISH
I suppose this error is a result of not finding the file
listed in line 3 above.
Any suggestions on how to resolve this without damaging the
contents of my drives?