I have an Acer PC running Windows 8.1 64 bit. Long story short, I had to reinstall the software (system recovery) and download and reinstall the drivers.
Oops: I installed the Chipset_Intel_10.1.1.8_W10x64_A instead of Chipset_Intel_9.4.0.1026_W81x64_A. I've tried running the 9.4 version, but get an error:
- Copy File Source = C:\Users\Roy\Downloads\Chipset_Intel_9.4.0.1026_W81x64_A\Chipset_Intel_9.4.0.1026_W81x64\drivers\CSVer.dll
- Copy File Destination = C:\Windows\SysWOW64\CSVer.dll
- Copy file error (87) on source = C:\Users\Roy\Downloads\Chipset_Intel_9.4.0.1026_W81x64_A\Chipset_Intel_9.4.0.1026_W81x64\drivers\CSVer.dll. Trying again.
I think I need to uninstall version 10.1 to be allowed to install 9.4, but haven't been able to find instructions with which I am comfortable. I thought of using the system recovery software again - starting over - but wasn't sure if the chipset would be replaced or not.
Any suggestions?