Hello everyone,
Since the last days of March, my laptop started to get bluescreen very frequently, both during an intense use or at rest.
The error is always the same: DRIVER_IRQL_NOT_LESS_OR_EQUAL
I downloaded the software WhoCrashed to understand better what was the problem, this is the report:
System Information (local)
computer name: FOB-FISHERTIGER
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\Windows
Hardware: Aspire 5742G, Acer
CPU: GenuineIntel Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 4151009280 total
Crash Dump Analysis
On Sun 08/05/2016 12:13:46 GMT your computer crashed
crash dump file: C:\Windows\Minidump\050816-20919-01.dmp
This was probably caused by the following module: iastor.sys (iaStor+0x725BE)
Bugcheck code: 0xD1 (0xFFFFF80003959101, 0x2, 0x1, 0xFFFFF880012DC5BE)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\iastor.sys
product: Intel Rapid Storage Technology driver
company: Intel Corporation
description: Intel Rapid Storage Technology driver - x64
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastor.sys (Intel Rapid Storage Technology driver - x64, Intel Corporation).
Google query: Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL
Conclusion
2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:
iastor.sys (Intel Rapid Storage Technology driver - x64, Intel Corporation)
If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.
So i checked on this site at the link Drivers & Software
to find the upgrade for iastor.sys . The problem is that i am even bad with softwares than with english, so i don t know what is the last version supported by my laptop.
Should i download "Intel rapid storage technology (intel RST) RAID Driver", last version, or i need to download something else?
Thanks for the help.