I have an Intel C600 series SAS RAID Controller with version 4.3.0.1223 drivers. I am trying to use RSTCLI to query the model and serial numbers of the attached drives. Unfortunately the model number does not seem to be reported correctly. For instance, where the model number displayed in the Intel Rapid Storage Technology enterprise GUI is "WDC WD1003FBYX-0" the model number displayed by RSTCLI is just "WDC". Obviously this isn't very helpful. Is it the space in the model number that is causing the problem? Is there a workaround?
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