Hi all,
The Rapid Storage Technology Service "IAStorDataMgrSvc.exe" is failing to start.
I have up raded to Win10 since then RST error appear in the event viewer
window error reporting in event log below
Fault bucket 94525886508, type 5
Event Name: CLR20r3
Response: Not available
Cab Id: 0
Problem signature:
P1: IAStorDataMgrSvc.exe
P2: 13.0.3.1001
P3: 533de83f
P4: IAStorUtil
P5: 13.0.3.1001
P6: 533de824
P7: 2e
P8: 0
P9: System.NullReferenceException
P10:
Attached files:
C:\Windows\Temp\WERB3F5.tmp.appcompat.txt
C:\Windows\Temp\WERB492.tmp.WERInternalMetadata.xml
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_IAStorDataMgrSvc_6546a13dec8b19776ced469c571dde976c584bec_cb9b5b9a_cab_15f6b490\memory.hdmp
C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_IAStorDataMgrSvc_6546a13dec8b19776ced469c571dde976c584bec_cb9b5b9a_cab_15f6b490\triagedump.dmp
These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_IAStorDataMgrSvc_6546a13dec8b19776ced469c571dde976c584bec_cb9b5b9a_166acb74
Analysis symbol:
Rechecking for solution: 0
Report ID: 1521e83c-d367-4daa-aa51-6f5a618c88a7
Report Status: 0
Hashed bucket: c863f5bcc3e4eaf5e1d7feb4d04d0f52
Event log application Error below
Faulting application name: IAStorDataMgrSvc.exe, version: 13.0.3.1001, time stamp: 0x533de83f
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x01369dbd
Faulting process ID: 0xd58
Faulting application start time: 0x01d0d6a074046add
Faulting application path: C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
Faulting module path: unknown
Report ID: 1521e83c-d367-4daa-aa51-6f5a618c88a7
Faulting package full name:
Faulting package-relative application ID:
event log .Net Runtime error.
Application: IAStorDataMgrSvc.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
Stack:
at IAStorUtil.SystemDataModelListener.ProcessSystemDataModelChanges()
at IAStorUtil.SystemDataModelListener.LoadSavedSystemState()
at IAStorDataMgr.EventRelay.<Start>b__0(System.Object)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
I also tried updating the RST version but the latest version would not install
Install log attached